OpenVZ Nodes Down (Resolved)
  • Priority - Medium
  • Affecting Server - IHVPSOpenVZ
  • Our OpenVZ Based nodes went down around 2 hours ago. Our team is checking the issue at the moment.
    This might take a little time. We will update this Post as the we get the information regarding the same.

    ETA: Upto 3 hours

    We hope to fix the issue as soon as possible. Your patience will be appreciated during this process.

    UPDATE: Resolved

    Best Regards,
    Technical Team
    Infinity Hosts

  • Date - 29/11/2016 00:25 - 29/11/2016 06:09
  • Last Updated - 29/11/2016 06:08
Host10 suffered multiple downtime (Resolved)
  • Priority - Critical
  • Affecting Server - ihsrv1
  • Host10 Suffered multiple downtime during the mentioned interval.
    At the beginning it was due to a Massive UDP based Ddos attack, which was handled by our Ddos protection hardware & filtered all the IPs of the attack.

    The server also faced PHP failure & Zombie PHP functions overloading the node which resulted in multiple downtimes.
    Our team & datacenter professionals worked during the weekend to fix the issue as soon as possible.

    The issue was finally resolved at the mentioned time.

    However, Optimization of the node is still undergoing which may/may not create short downtimes for a day or 2.

  • Date - 06/11/2015 20:30 - 08/11/2015 21:00
  • Last Updated - 09/11/2015 11:06
Host20 Down (Resolved)
  • Priority - Critical
  • Affecting Server - ihsrv1
  • Shared Node - or ihsrv1 is Down.

    We are currently investigating for the issues.
    Node has been rebooted after the downtime was faced.

    We will try to get it UP as soon as possible.

    We apologize for the inconvenience faced due to this downtime.

    Best Regards,
    Infinity Hosts

  • Date - 06/05/2015 20:28 - 06/05/2015 17:54
  • Last Updated - 06/05/2015 11:01
Performing ihsrv1 Maintenance (Resolved)
  • Priority - Critical
  • Affecting Server - ihsrv1
  • From few days we have noticed that some of websites are not loading good, even server load is too high to handle but unfortunately today our primary hard disk has been crashed. So it is requested to please wait for few hours so that we can replace the crashed hard disk with the new one. Your sites are secured as well your backup's so no need to worry about it.

    Event: Infinity Hosts is Performing ihsrv1 Maintenance


    • New Hard Disk Removal 
    • Checking for abusers
    • Updating Nodes
    • Update cPanel & Softwares 
    • Check for symlinks
    • Scanning For Viruses
    • Sorting Nginx errors
    • Sorting Load Problems
    Duration: ~5 Hours

    If you have any further questions then please let us know.

  • Date - 12/04/2013 15:30 - 12/04/2013 21:30
  • Last Updated - 12/04/2013 22:22

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